Our Brisbane pet shipping services include:
- Door to door transport, both international and domestic
- Assistance with health certificates, import certificates/permits, and other travel documents
- Arranging quarantine & paying quarantine fees
- USDA endorsement of all relevant documents where required
- Airline approved flight kennels provided with personalized labels, identification and emergency notification instructions
- Customs clearance and delivery to your home
- Local pet taxi service to and from the airport, your home, veterinarian, kennel/boarding facility or quarantine
- Travel consultation and flight reservations
**All pets traveling to Australia must fly into Melbourne first, complete their 10-day quarantine, and then we can arrange their travels onward to other parts of Australia.
We will inform you of your pet's full itinerary before the trip and we will update you as your pet travels to/from Brisbane Airport (BNE).
The requirements for moving your pet to Australia can be found on the Australian Government website.
Each airline at the Melbourne airport has their own arrangement for the carriage of pets. Make sure to check your airline restrictions before bringing your pet if you plan to complete the trip by yourself. You can find this information under pets on the facilities and services page of the Melbourne Airport website.
There is also a pet hotel near the airport called Hanrob Pet Hotel. Follow the link to learn about the most unique pet hotel in Australia, which offers spacious runs, indoor play yards, dog training, outdoor grass dog parks, doggy daycare, and much more!
Plan on moving your pet by yourself? Here are some helpful pet transportation guide from the Australia government.
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"Blake and Raven had a wonderful journey. I don't think the trip phased them in the least. They are happily settled and enjoying life in Georgia. Kenny did a wonderful job taking care of them both. He was very conscience and caring, and made sure they were fine before leaving. I will definitely recommend your business to anyone needing to relocate their pet family."
"After getting our family back (2 Goldens) from NY to London Gatwick I have to congratulate you and your global team for achieving what is no small achievement. Your service in managing the paperwork, the customs clearance, selecting the best airline and route and hand holding the vets through this timely but critical process was, I am sure the only reason everything went through without delay or undue stress. Thanks to you and to all of your team. You are a service benchmark."
"I would like to thank you for the wonderful service transporting our four legged kids. It was not just transporting, your updates, the photos and most of all for that moment of happiness when they arrived. Priceless!"
"Samantha is doing quite well. We were very pleased with your service. She is a very important member of our family and we were very stressed about her being on such a long flight. Thanks to all the personal assistance you gave me to prepare her, everything turned out better than we could have expected. If we should ever need to fly out pet again, I can’t imagine using any other service. I would highly recommend Starwood Animal Transport to everyone!"
"Thank you very much for your help in getting Cricket here. We are so happy to have him here and he is settling in. Of course the journey was long but he is now back to being his usual self. You really did make the entire process very smooth and easy and we never had to worry about anything. Thanks a lot!"
"A very BIG thank you to you all! The trio arrived safe and sound this morning around 2am and they were absolutely fine. They seem to have settled well into their new home as if nothing ever happened. I so appreciate all the hard work, care and professionalism that made this relocation happen. 'Starwood' is on my top list of favourites and shall make sure everyone that is ever wanting to relocate pets shall know about you all!"
"The people you used at each step were wonderful. The girl who picked him up in Houston was wonderful. The man who delivered him here in Dubai – equally great. I know this is something you and your team do on a regular basis – but obviously this isn’t something we do – and to have our little dog with us here in our new home in Dubai makes our apartment here, our home! Of course, I shall recommend you to anyone wishing to fly a pet – and when it’s time for us to fly home, I’ll be in touch."
"Thanks to Starwood Animal Transport, our first experience moving our dog internationally was a very successful one! The communication throughout the entire process was prompt, clear and comforting. Kudos to Ross, Sherry and Nick for providing great customer service.I do believe that in the end, our dog had better care and travel arrangements than we did. I highly recommend Starwood and will certainly use them again in the future."
"Greg and I wanted to thank you very much for all your work to get Pepper safely back to Australia.I know that we bombarded you guys with a lot of anxious emails at one of your busiest times of the year. We wanted to put on the record that we sincerely thank you for all your guidance and patience with us, and especially for taking on Pepper’s move at a time when we were having trouble getting traction with another service provider – you got us back on track, and very quickly."
"All went very well and my parents and aunt were impressed with the care and organization of the people they met on each end. Thanks so much! Gigi is settling in and has no issues with her crate after the trip."