Your pet’s

safe

simple

convenient

personalized

stress-free

comfortable

days ago

Absolutely fantastic service from start to finish. Communicative, flexible, knowledgeable, and professional - Ryan made the process easy from start to finish!!

- Davy Fogler

Source: Google

days ago

We needed our pet transported from the US to Germany for a military PCS. Our experience with Starwood was great! Paul was quick, thorough, and responsive with a quote and to our many follow up questions. We got quotes from a few different companies, and Starwood was in the same range as most companies. They also have payment plans which really helped us out. We ended up needing a more rushed process, and he and Cassidy were both great throughout all of it. Cassidy was very helpful in making sure we had everything we needed to make this travel as smooth as possible for Skip. She was great about keeping us updated throughout the process and was very kind and professional. I would absolutely go through Starwood again if I needed to in the future.

- Chelsea Hawk

Source: Google

days ago

Great to work with and detailed. The communication and time getting back to each other was great!

- Paul Carter

Source: Google

days ago

Our cat and dog just arrived safely in Thailand from the US and I cannot say enough great things about working with Starwood for this relocation. From our first meeting with our coordinator Ryan, to the partner company in Thailand helping them get through the customs process, I really am so happy with them. Their staff is wonderful, the companies they partner with, and their attention to detail is perfect. Was it expensive? Yes. Was it worth every penny and then some to get our pets here safely and happily with as little hassle as possible, absolutely!

- Asa Earnest

Source: Google

days ago

This company was recommended by friends and they did not disappoint. Our agent was Sarah and she was just amazing. Friendly, polite, really on top of things. Even my vet liked her! The driver for pick up (Danny) and drop off (Darrell?) were also lovely. I could tell all three were animal lovers. Exactly the kinds of people I would want around my cat. I would say that I would recommend them to friends, but I already have.

- H. Shrigley

Source: Google

days ago

I would highly recommend Starwood pet travel after researching several companies. Cassidy was our pet travel coordinator and she couldn't have been more helpful or understanding and patient with all of our questions. We were quite nervous making sure everything would go smoothly and Kala would be safe. Kala traveled from Mishawaka, Indiana to the UK. Quinn met us to bring her to the airport and was great with her and made us feel comfortable that she'll be taken care of. Kala is happy in the UK with my daughter and is enjoying her new open landscape.

- Melanie Rockrohr

Source: Google

days ago

My cat and I had an excellent experience working with Starwood on our move from California to Amsterdam! At first the thought of a professional pet transport service seemed expensive, but the fee was well worth it as they coordinated all the details, and there were a lot of details including health certificates, vaccinations, customs, tracking, etc. On the day of travel, getting regular updates at each step was a big relief, and while our trip was smooth, in the event of delays or rescheduled flights, having a professional service coordinating everything on the fly would have been invaluable.

My cat goes nuts just going to the vet for 30 minutes, so I was dreading the nearly 20 hours she would be in the crate, but she was fine when she arrived - they had fed her and washed everything out, and she wasn’t traumatized at all and has settled in quickly. Thanks, Starwood!

- Karl Yoder

Source: Google

days ago

I highly recommend Starwood Pet Travel. Our journey was amazing with this company, and we are very thankful with the support and consistent communication.

Tiggie flew from San Francisco, United States to Auckland, New Zealand via Air New Zealand. They guided me through the whole process from day 1, all the way to the end. Starting from scratch with absolutely no idea what to do, they gave me all the best resources and advice. The travel crate was a perfect size, where he still had plenty of room to move, stretch and be comfortable.

I was partnered with Sage Ingle as my pet travel coordinator, and no better words could describe her ongoing support and guidance. She was absolutely amazing, and always went above and beyond with any questions I had. I was dealing with this situation from New Zealand, while my cat and partner was still overseas, it wasn't easy.. but she made it come true. My cat Tiggie was thoroughly taken care of by Sage and her team before departure and he is very ecstatic to be back home safe and sound. Thank you Ross for getting in touch from my initial inquiry, Starwood team, handler/driver Danny and most of all Sage. You've all outdone yourselves and should be proud for what you all do!

- Ashley Tyson

Source: Google

days ago

Starwood took great care of our pets, Lumi & Mouse, for our move from the U.S. to Finland! We had such issues trying to coordinate the travel ourselves due to Mouse's extra-large size, but once Starwood took over, everything was easy for us. I was very nervous about our fur babies needing to travel such a long distance, but we were provided updates each step of the way. Our coordinator, Sarah, was wonderful and answered all of my questions so quickly and helpfully (and I had a lot!). Everyone was so kind and caring through my tears and anxiety, and my pups arrived happy and healthy. They settled in so quickly after their arrival. I can't thank Starwood enough for taking care of the most stressful part of the move for us and making sure our family members arrived safely!

- Nora

Source: Google

days ago

Starwood pet made what could have been a very stressful experience extremely seamless. They handled all the details of the paperwork, vet visits, kennels and pickup and got our two fluffy family members safely to us in Italy. Thanks Starwood!

- Daniel Berlind

Source: Google