Your pet’s

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stress-free

comfortable

days ago

We are so impressed with Starwood a d their great care of our fur baby on her trop over seas. They worked with our own Vet to get necessary vaccinations and the correct paperwork completed. Ryan was very quick with responses during the whole process! From handing Lucy over to Quinn for the start of her trip to having her brought to us in Bangkok everything went off without a hitch! I cant thank them enough and if we need to relocate again it will be Starwood that we call! I am totally confident it will be the same phenomal experience!

- Jeri Lloyd

Source: Google

days ago

I reached out to Starwood to help me relocate my 14 yo Yorkie to New Zealand. Sage was assigned to me as my coordinator and she was amazing! She was very helpful and responsive every step of the way. They were a huge help and really eased my mind. They really took the stress out of the whole process. If you need to move your pet I highly recommend going with Starwood. They are worth it!

- Mae Flener

Source: Google

days ago

We couldn't have had a better experience moving our two cats from the USA to England.

The initial thought of everything you have to do is extremely overwhelming and anxiety inducing, especially if you haven't done it before. But Starwood made the process effortless for my family. From the initial quote to the cats being picked up at Heathrow, Starwood were phenomenal and extremely knowledgeable.

Rosemary Cann was our Pet Travel Coordinator and she was excellent. We couldn't have asked for a better experience. She relieved us of all stress and handled things majestically. Our vets back in the US commented how great she had been during the back and forth with them setting up paperwork and the health certificates. Everything we were anxious about dissolved immediately when we started working with her.

When the big day came for them to be picked up, it all went smoothly. Someone came to the house, went over everything, and then we got regular updates as they made their way to the airport and then through check in. Once in the air we knew there were good and then when they were unloaded we continued to get regular updates right up until I collected them.

I would highly recommend Starwood Pet Travel if you are looking to move and transport your pets. We don't have any plans to do a big move again, but if we ever did, we'd be straight back in touch with Starwood and would request Rosemary

EXCELLENT!!

- Tom Caswell

Source: Google

days ago

Thank you for getting our pets safely to their new home in Scotland!

Starwood was great to work with, from communication with the vets, to fixing a last minute issue with a crate, we were very pleased and thankful for the professionalism.
Our dogs and cats flew from Atlanta to Edinburgh with a stopover in Frankfurt for context, we always trusted they were in good hands with people who would care for them.

- Sierra Kathleen

Source: Google

days ago

Starwood was absolutely fantastic! I was living in America for four years with my cats and decided to move home to Ireland with my two beautiful cats, Minnow & Espeon. My pet coordinator Cassidy was remarkable, organised every detail for me and my two pets. Handing them off in Chiacago I was so nervous; there even was an issue with the crates but Starwood saved the day so my pets didn’t miss their flight! The team was so easy to reach and helpful. Picking up in Dublin was very slick with no issues. Best of all I was updated on my pets’ whereabouts and conditions the whole way through with messages and pictures. We are all one big happy family again. I would recommend Starwood to anyone wanting to travel with their animals, especially international travel. I could not have done it without the team.

- Sarah James

Source: Google

days ago

Recently relocated my 3 dogs and 1 cat from PNW to Hawaii. Starwood was beyond amazing. From start to finish they were transparent, organized and professional. I had support with all necessary paperwork, kennel sizing, and day of travel. Our coordinator Ryan was always available to answer questions and provide reassurance. She was incredibly detailed, communicative, and always made me feel like my babies were in great hands. Our day of transporters were amazing too. Would not hesitate to recommend!

- Sarah Hartman

Source: Google

days ago

I am so grateful for the Starwood Pet Travel team for their expertise and logistics to be able to get my 2yr medium-sized Bernedoodle from Los Angeles to Dublin, IE. I was assigned a contact that was able to worked closely with me - Cassidy. She was very informative and kept me updated on the process. On travel day - I received updates with pictures and quick statuses. I recommend them to anyone looking to move their pet safely/securely.

- Alicia Guess

Source: Google

days ago

Starwood helped us get our golden retriever to us from PA to Germany! With this being our first international flight with a dog they helped us each step of the way. They made sure we had the correct size kennel and confirmed all of the documents that he would need to enter the country. We cannot thank them enough for their help. They answered all of our questions, whether big or small. They were great at communicating, even with a big time difference. We would refer them to anyone who needs help with their pet. Even our vet was impressed with how they communicated with them.

- Katy Schuman

Source: Google

days ago

Had a fantastic experience with Starwood. My move to Japan from the US was full of stressful experiences but bringing my kitty over wasn’t one of them. Super communicative the whole time, staff was kind, courteous, and I really felt that they love what they do. Huge relief to know that the most important part of my move was in good, caring hands.

- クルケンダータイラー

Source: Google

days ago

Had a great experience with Starwood! My cat made it home safely after a complex journey from Boston to Singapore. Special thanks to my agent Ryan who was patient, professional and incredibly supportive throughout the whole process. I couldn’t have done it without her and the Starwood team. Highly recommend their services!

- Qiancheng Xiong

Source: Google

days ago

We recently moved from Seattle to Portugal. With the cost of moving, we were concerned about the cost of moving our two dogs and one cat over. More stressful was the thought of them traveling. I decided that the cost and peace of mind that everything was in order and the animals were in the best hands was worth every penny. I was not wrong. The week we left was very stressful but I never worried about my animals. Everything was ready and scheduled and I didn’t have to do any of it. Everyone on the team from start to finish was thorough with great communication so nothing was missed. From pickup to drop off everyone displayed caring for the animals and patience and understanding for the owners! I would highly recommend Starwood. They are the best.

- Eva Juel-Medina

Source: Google

days ago

I had a wonderful experience with Starwood Pet Travel! I loved their different price options for pet transport and never once felt as though my pup wasn't cared for, despite getting the cheapest option. They were amazing, especially Cassidy who was there every step of the way. She answered every single question I had and weathered some unexpected storms. I appreciate her and the Starwood team so much for getting my fur baby to me safely in Scotland. Thank you!!

- Marly Trahan

Source: Google

days ago

I worked with Cassidy Ryan to transport my cat and couldn't be more pleased. Cassidy was amazing and was always just a phone call or email away. We did run into a few issues with the process and Cassidy was always there to answer questions and immediately handle situations.
I was super anxious during the process and I couldn't be more pleased that I chose Starwood and was paired with Cassidy.

- Michael Quinn

Source: Google

days ago

This is the second time when I worked with Starwood and Ryan to move my dogs. First time was from the mainland to Hawaii and this time from Hawaii to the mainland, both pretty significant moves. I have a small dog and an extra large dog and that was not a small endeavor to say the least!!! Ryan had patiently and tenaciously worked on coordinating every single detail, including a constant changing date related to my work schedule. Ryan has listened to all my concerns regarding the travel arrangements and accommodated everything superbly!! I could have not been more pleased with my experience with Ryan and it felt so good to have the same person handle their move again! Very happy!! As well as my doggies!!!

- Eliza Hagen

Source: Google

days ago

We had a wonderful experience from start to finish with Ryan Bole and the team from Starwood Pet Travel. We reached out to them panicked, when another company we had been dealing with stopped communicating quite suddenly, a month before we were supposed to relocate our labradoodle from NYC to the UAE. Starwood responded quickly and were able to help under very short notice. Their portal and personalized service was extremely helpful, and they went so far as to coordinate directly with vets to gather any missing documents. Their well organized process, and pet tracking through their app made me feel confident throughout his entire journey that he was in good hands. The team they coordinated with on the UAE side were equally as organized, giving me updates every step of the way. I would highly recommend their services for pet relocation!

- Paula Caron

Source: Google

days ago

Navigating the transfer of an animal to Australia is extremely difficult and i'm not sure i could have done it without Sage from Starwood's help. It requires months, many forms and multiple vet visits and each piece has to fall in place perfectly.

My cat went to the ER for 3 days after being evacuated in 2020, and as a former feral, is not used to change. I was extremely anxious about the whole process and how he would survive quarantine. But each step proceeded one in front of the other, and now he's here, with no blips in the process!

I'm very very thankful to Sage for putting up with my anxiety and my loads of questions to get Smokey and I through this!

- Rani Haet

Source: Google

days ago

Our coordinator, Rosemary, has been so sweet and helpful throughout the entire journey! Peggy and Steve traveled from the US to the UK. Starwood worked with my vet on the health certificates (made it much less stressful) and when there were hiccups during planning, Rosemary handled them. I was so nervous sending my cats away, but I knew they were in good hands. I was also reassured during their journey when I would get updates on their plane take-off/landing and update photos. I would definitely recommend Starwood for international travel. My cats are happy and healthy, which is all I was hoping for!

- Madelyn Taylor

Source: Google

days ago

My husband Sean & I made a last minute decision to move to the UK from the US to be near his family, we had only two weeks to move ourselves & we barely managed that. We couldn’t imagine add our beloved cats to that mess as well & we knew it just couldn’t be done. There was way too much that went into it. My husband found Starwood & spoke to Paul for our initial call & he answered all of Seans questions. He was very kind & immediately after we were so confident in them we hired them right away.

Cassidy was our coordinator & she was absolutely amazing. She was always quick to respond, always spoke with confidence. She made sure we had everything we needed, we wouldn’t of been able to move them successfully without her. She is just all around a really great person.

We were so nervous about the travel, our cats are our world. Our grey cat Cassie has also always struggled with anxiety & Kiki is a very hyperactive cat & we didn’t know how they were going to react or respond but Cassidy & Paul gave us a lot of reassurance which put us at ease.

We were able to track them & got updates by the drivers, who were also really kind & always reassured us that they were happy & healthy! Cassie & Kiki adjusted very quickly upon arrival. We don’t know if that would have happened if we would have went with any other company.

- Mary Bickerton

Source: Google

days ago

Starwood did a fantastic job relocating our pet. They were incredibly responsive and provided every detail needed to support the move.

- Bonnie Shook-Sa

Source: Google

days ago

Excellent service.. of course it is a worry when your pets are away from you.
I paid for pickup from my house and delivered to my new home in the UK.
The lady who delivered them to me was great along with the guy who picked them up from my USA house.
All the folks involved in getting my pets to me did an awesome job... thank you guys.
They settled quickly after their long trip.

- Patricia Mclaughlin

Source: Google

days ago

From the initial quote to the pets arrival, everyone of the team communicated and answered all my questions no matter how trivial. The pets were picked up by Jeary who was amazing with them and updated us with photos and notes. They arrived at the new house in the UK in wonderful health and quickly settled in. I can't say enough about the people. I would definitely use them again and highly recommend them to anyone looking to transfer their pets from the USA to the UK.

- Chris Perkins

Source: Google